:root {
  --bg: #f4efe6;
  --paper: #fbf8f1;
  --ink: #1c1a18;
  --muted: #6f655d;
  --line: rgba(28, 26, 24, 0.12);
  --line-strong: rgba(28, 26, 24, 0.2);
  --accent: #af3e2d;
  --accent-deep: #7f2619;
  --accent-soft: rgba(175, 62, 45, 0.08);
  --olive: #44543d;
  --shadow: 0 18px 60px rgba(71, 49, 28, 0.12);
  --radius-lg: 24px;
  --radius-md: 18px;
  --radius-sm: 12px;
  --tenant-header-control-height: 48px;
  --tenant-subtab-fixed-top: 108px;
}

* { box-sizing: border-box; }
html, body { 
  margin: 0; 
  padding: 0;
  min-height: 100%; 
  height: 100%; 
  border: 0; 
  overflow-x: hidden;
  -webkit-text-size-adjust: 100%;
}

body {
  font-family: "Manrope", sans-serif;
  color: var(--ink);
  background:
    radial-gradient(circle at top left, rgba(175, 62, 45, 0.16), transparent 28%),
    radial-gradient(circle at 90% 15%, rgba(68, 84, 61, 0.18), transparent 30%),
    linear-gradient(180deg, #f1eadf 0%, #f7f3eb 100%);
  background-attachment: fixed;
  touch-action: manipulation;
}

/* --- Layout Structure --- */

.shell {
  display: flex;
  flex-direction: column;
  width: 100%;
  min-height: 100vh;
  min-height: 100dvh;
  overflow: hidden;
}

.stage {
  flex: 1;
  width: 100%;
  overflow-y: auto;
  background: transparent;
  display: flex;
  flex-direction: column;
  min-height: 100vh;
  min-height: 100dvh;
  -webkit-overflow-scrolling: touch;
}

.workspace-view {
  display: none;
  flex-direction: column;
  min-height: 100%;
  width: 100%;
  animation: fadeIn 0.4s ease;
}

.workspace-view.active {
  display: flex;
}

.workspace-header {
  width: 100%;
  min-height: 72px;
  padding: 14px 28px;
  background: rgba(255, 252, 246, 0.9);
  border-bottom: 1px solid var(--line);
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  flex-wrap: wrap;
  position: sticky;
  top: 0;
  z-index: 100;
  box-shadow: 0 8px 24px rgba(0,0,0,0.04);
  backdrop-filter: blur(18px);
}

.tenant-topbar,
.platform-topbar {
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  z-index: 110;
  padding: 0 0 14px;
  background: transparent;
  box-shadow: none;
  backdrop-filter: none;
}

#platform-workspace .workspace-header,
#tenant-workspace .workspace-header {
  position: static;
  min-height: 80px;
  width: 100%;
  max-width: none;
  margin: 0;
  padding: 14px 28px;
  border-bottom: 1px solid rgba(28, 26, 24, 0.08);
  box-shadow: 0 1px 0 rgba(255, 255, 255, 0.7) inset;
  background: rgba(255, 251, 246, 0.86);
  align-items: center;
  flex-wrap: nowrap;
}

#platform-workspace .workspace-header {
  min-height: 80px;
  padding: 14px 28px;
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  column-gap: 18px;
}

#tenant-workspace .workspace-header {
  min-height: 80px;
  padding: 14px 28px;
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  column-gap: 18px;
}

.platform-tabbar-shell,
.tenant-tabbar-shell {
  width: 100%;
  max-width: 1480px;
  margin: 0 auto;
  padding: 14px 40px 0;
}

.platform-tabbar,
.tenant-tabbar {
  margin-bottom: 0;
  padding: 7px;
  border-radius: 999px;
  background: rgba(247, 242, 233, 0.72);
  border: 1px solid rgba(28, 26, 24, 0.06);
  box-shadow: 0 14px 32px rgba(71, 49, 28, 0.08);
  backdrop-filter: blur(18px);
  -webkit-backdrop-filter: blur(18px);
}

.tenant-tabbar {
  flex: 1;
  min-width: 0;
  height: var(--tenant-header-control-height);
  min-height: var(--tenant-header-control-height);
  padding: 4px;
  align-items: center;
  margin-bottom: 0;
  box-sizing: border-box;
}

.tenant-primary-nav {
  display: flex;
  align-items: center;
  gap: 6px;
  flex: 1;
  min-width: 0;
  min-height: var(--tenant-header-control-height);
  margin: 0;
  padding: 0;
  background: transparent;
  border: 0;
  box-shadow: none;
  overflow-x: auto;
  overflow-y: hidden;
  scrollbar-width: none;
  white-space: nowrap;
}

.platform-primary-nav {
  display: flex;
  align-items: center;
  gap: 6px;
  flex: 1;
  min-width: 0;
  min-height: var(--tenant-header-control-height);
  margin: 0;
  padding: 0;
  background: transparent;
  border: 0;
  box-shadow: none;
  overflow-x: auto;
  overflow-y: hidden;
  scrollbar-width: none;
  white-space: nowrap;
}

.platform-primary-nav::-webkit-scrollbar {
  display: none;
}

.tenant-primary-nav::-webkit-scrollbar {
  display: none;
}

.platform-primary-nav .tab,
.tenant-primary-nav .tab {
  min-height: var(--tenant-header-control-height);
  padding: 0 18px;
}

#platform-workspace {
  padding-top: 98px;
}

#tenant-workspace {
  padding-top: 98px;
}

.workspace-content {
  flex: 1;
  width: 100%;
  max-width: 1480px;
  margin: 0 auto;
  padding: 24px 40px;
}

/* --- Login Screen --- */

.login-screen {
  display: flex;
  align-items: center;
  justify-content: center;
  min-height: 100vh;
  padding: 20px;
}

.login-card {
  width: min(100%, 420px);
  padding: 32px;
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  background: rgba(251, 248, 241, 0.88);
  backdrop-filter: blur(24px);
  box-shadow: 0 40px 120px rgba(28, 26, 24, 0.15);
  animation: slideUp 0.6s cubic-bezier(0.16, 1, 0.3, 1);
}

@keyframes slideUp {
  from { opacity: 0; transform: translateY(30px); }
  to { opacity: 1; transform: translateY(0); }
}

@keyframes fadeIn {
  from { opacity: 0; }
  to { opacity: 1; }
}

/* --- Components --- */

.panel {
  padding: 24px;
  margin-bottom: 24px;
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  background: rgba(251, 248, 241, 0.84);
  box-shadow: var(--shadow);
}

.brand-group {
  display: flex;
  align-items: center;
  gap: 12px;
  min-width: 0;
}

#tenant-workspace .brand-group {
  min-height: var(--tenant-header-control-height);
  align-self: center;
}

.brand-mark {
  width: 58px;
  height: 58px;
  border-radius: 18px;
  display: grid;
  place-items: center;
  overflow: hidden;
}

.brand-mark.mini {
  width: 32px;
  height: 32px;
  border-radius: 8px;
}

.brand-mark-image {
  width: 100%;
  height: 100%;
  display: block;
  object-fit: contain;
}

.tenant-header-main {
  display: flex;
  align-items: center;
  gap: 14px;
  flex: 1;
  min-width: 0;
  height: var(--tenant-header-control-height);
  align-self: center;
}

.platform-header-main {
  display: flex;
  align-items: center;
  flex: 1;
  min-width: 0;
  height: var(--tenant-header-control-height);
  align-self: center;
}

.store-switcher-anchor {
  flex: 0 0 auto;
  display: flex;
  align-items: stretch;
  min-width: 0;
}

.store-switcher {
  position: relative;
  display: flex;
  align-items: stretch;
}

.store-switcher summary {
  list-style: none;
}

.store-switcher summary::-webkit-details-marker {
  display: none;
}

.store-switcher-trigger {
  position: relative;
  display: inline-flex;
  align-items: center;
  gap: 12px;
  min-height: var(--tenant-header-control-height);
  height: var(--tenant-header-control-height);
  min-width: 196px;
  max-width: min(36vw, 320px);
  padding: 5px 14px;
  border-radius: 999px;
  border: 1px solid rgba(28, 26, 24, 0.08);
  background: rgba(255, 250, 244, 0.82);
  box-shadow: 0 14px 32px rgba(71, 49, 28, 0.08);
  cursor: pointer;
  user-select: none;
  overflow: hidden;
  transition: border-color 0.2s ease, background 0.2s ease, transform 0.2s ease;
  box-sizing: border-box;
}

.store-switcher:hover .store-switcher-trigger,
.store-switcher[open] .store-switcher-trigger {
  border-color: rgba(175, 62, 45, 0.22);
  background: rgba(255, 248, 242, 0.96);
}

.store-switcher[open] .store-switcher-trigger {
  transform: translateY(-1px);
}

.store-switcher-trigger::before {
  content: "";
  position: absolute;
  inset: 0 auto 0 0;
  width: 5px;
  border-radius: 999px 0 0 999px;
  background: linear-gradient(180deg, var(--accent), #d86b57);
  opacity: 0.9;
}

.store-switcher-current-dot {
  flex: 0 0 auto;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: radial-gradient(circle at 30% 30%, #fff6d5, #f7bc58 52%, var(--accent) 100%);
  box-shadow: 0 0 0 6px rgba(175, 62, 45, 0.08), 0 0 18px rgba(175, 62, 45, 0.18);
}

.store-switcher-meta {
  display: flex;
  flex-direction: column;
  justify-content: center;
  min-width: 0;
  gap: 1px;
}

.store-switcher-label {
  color: var(--muted);
  font-size: 10px;
  line-height: 1;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.store-switcher-value {
  color: var(--ink);
  font-size: 14px;
  font-weight: 700;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.store-switcher-value-row {
  display: flex;
  align-items: center;
  gap: 8px;
  min-width: 0;
}

.store-switcher-current-badge {
  flex: 0 0 auto;
  min-height: 20px;
  padding: 0 8px;
  border-radius: 999px;
  background: rgba(68, 84, 61, 0.12);
  color: var(--olive);
  display: inline-flex;
  align-items: center;
  font-size: 10px;
  font-weight: 800;
  letter-spacing: 0.04em;
}

.store-switcher-caret {
  margin-left: auto;
  color: var(--muted);
  font-size: 12px;
  transition: transform 0.2s ease;
}

.store-switcher[open] .store-switcher-caret {
  transform: rotate(180deg);
}

.store-switcher-menu {
  position: absolute;
  top: calc(100% + 10px);
  left: 0;
  width: min(360px, calc(100vw - 32px));
  max-height: min(420px, 70vh);
  overflow-y: auto;
  padding: 10px;
  border-radius: 22px;
  border: 1px solid rgba(28, 26, 24, 0.08);
  background:
    linear-gradient(180deg, rgba(255, 251, 246, 0.98), rgba(248, 243, 235, 0.98));
  box-shadow: 0 22px 50px rgba(28, 26, 24, 0.16);
  backdrop-filter: blur(20px);
  -webkit-backdrop-filter: blur(20px);
  display: flex;
  flex-direction: column;
  gap: 6px;
  z-index: 140;
}

.store-switcher-section-label {
  padding: 4px 8px 8px;
  color: var(--muted);
  font-size: 11px;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.store-switcher-option,
.store-switcher-create {
  width: 100%;
  border: 0;
  border-radius: 16px;
  background: transparent;
  cursor: pointer;
  text-align: left;
  transition: background 0.2s ease, color 0.2s ease, transform 0.2s ease;
}

.store-switcher-option {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 12px 14px;
}

.store-switcher-option:hover,
.store-switcher-create:hover {
  background: rgba(175, 62, 45, 0.08);
}

.store-switcher-option.active {
  background:
    linear-gradient(135deg, rgba(175, 62, 45, 0.16), rgba(175, 62, 45, 0.08)),
    rgba(255, 250, 245, 0.96);
  box-shadow: inset 0 0 0 1px rgba(175, 62, 45, 0.12);
}

.store-switcher-option-copy {
  display: flex;
  flex-direction: column;
  gap: 4px;
  min-width: 0;
}

.store-switcher-option-title {
  color: var(--ink);
  font-size: 14px;
  font-weight: 700;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.store-switcher-option-meta {
  color: var(--muted);
  font-size: 12px;
}

.store-switcher-option-badge {
  flex: 0 0 auto;
  min-height: 28px;
  padding: 0 10px;
  border-radius: 999px;
  background: linear-gradient(135deg, rgba(175, 62, 45, 0.16), rgba(175, 62, 45, 0.28));
  color: var(--accent-deep);
  display: inline-flex;
  align-items: center;
  font-size: 12px;
  font-weight: 700;
}

.add-tab-btn {
  min-height: 36px;
  padding: 0 14px;
  border-radius: 8px;
  border: 1px dashed rgba(175, 62, 45, 0.3);
  background: rgba(175, 62, 45, 0.06);
  color: var(--accent);
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  cursor: pointer;
  flex-shrink: 0;
  font-weight: 700;
  transition: all 0.2s;
}

.add-tab-btn:hover { background: var(--accent); color: #fff; }
.add-tab-inline {
  flex: 0 0 auto;
  white-space: nowrap;
}

.store-switcher-create {
  display: inline-flex;
  align-items: center;
  justify-content: flex-start;
  gap: 10px;
  padding: 14px;
  margin-top: 4px;
  color: var(--accent);
  font-weight: 700;
  border: 1px dashed rgba(175, 62, 45, 0.24);
  background: rgba(175, 62, 45, 0.04);
}

.store-switcher-create span {
  font-size: 18px;
  line-height: 1;
}

.store-switcher-divider {
  height: 1px;
  margin: 6px 4px 2px;
  background: rgba(28, 26, 24, 0.08);
}

.store-switcher-manage-actions {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

.store-switcher-manage-btn {
  min-height: 40px;
  padding: 0 14px;
  border-radius: 14px;
  border: 1px solid rgba(28, 26, 24, 0.08);
  background: rgba(255, 255, 255, 0.72);
  color: var(--ink);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 13px;
  font-weight: 700;
  cursor: pointer;
  transition: background 0.2s ease, border-color 0.2s ease, color 0.2s ease;
}

.store-switcher-manage-btn:hover {
  background: rgba(175, 62, 45, 0.08);
  border-color: rgba(175, 62, 45, 0.2);
}

.store-switcher-manage-btn.danger {
  color: var(--accent-deep);
}

.store-switcher-manage-btn.danger:hover {
  background: rgba(175, 62, 45, 0.12);
  border-color: rgba(175, 62, 45, 0.28);
}

.store-switcher-empty {
  padding: 16px 14px;
  border-radius: 16px;
  border: 1px dashed rgba(28, 26, 24, 0.14);
  color: var(--muted);
  background: rgba(255, 255, 255, 0.68);
  font-size: 13px;
}

.store-tabs-empty {
  display: inline-flex;
  align-items: center;
  min-height: 36px;
  padding: 0 14px;
  border-radius: 8px;
  border: 1px dashed rgba(28, 26, 24, 0.16);
  background: rgba(255, 255, 255, 0.72);
  color: var(--muted);
  font-size: 13px;
  white-space: nowrap;
}

.dashboard-shell {
  display: flex;
  flex-direction: column;
  gap: 22px;
}

.dashboard-hero-panel {
  overflow: hidden;
}

.dashboard-range-field {
  min-width: 120px;
}

.dashboard-hero {
  display: grid;
  grid-template-columns: minmax(0, 1.5fr) minmax(320px, 1fr);
  gap: 20px;
  padding: 22px 0 6px;
}

.dashboard-hero-copy {
  position: relative;
  padding: 30px;
  border-radius: 24px;
  background:
    radial-gradient(circle at top left, rgba(175, 62, 45, 0.22), transparent 36%),
    linear-gradient(145deg, rgba(255, 255, 255, 0.84), rgba(255, 248, 238, 0.96));
  border: 1px solid rgba(175, 62, 45, 0.16);
  box-shadow: inset 0 1px 0 rgba(255,255,255,0.75);
}

.dashboard-kicker {
  font-size: 11px;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--accent);
  margin-bottom: 10px;
}

.dashboard-hero-title {
  font-family: "Cormorant Garamond", serif;
  font-size: 40px;
  line-height: 1;
  margin-bottom: 12px;
}

.dashboard-hero-text {
  color: var(--muted);
  font-size: 15px;
  line-height: 1.7;
  max-width: 720px;
}

.dashboard-hero-pills {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 20px;
}

.dashboard-hero-pill {
  min-width: 132px;
  padding: 12px 14px;
  border-radius: 16px;
  border: 1px solid rgba(28, 26, 24, 0.08);
  background: rgba(255, 255, 255, 0.72);
}

.dashboard-hero-pill span {
  display: block;
  color: var(--muted);
  font-size: 12px;
  margin-bottom: 8px;
}

.dashboard-hero-pill strong {
  display: block;
  font-size: 16px;
  line-height: 1.2;
}

.dashboard-hero-pill.good strong { color: var(--olive); }
.dashboard-hero-pill.warn strong { color: #b36a1f; }
.dashboard-hero-pill.risk strong { color: var(--accent); }

.dashboard-hero-metrics {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.dashboard-hero-stat,
.dashboard-highlight-card,
.dashboard-breakdown-card,
.dashboard-feed-card {
  border: 1px solid var(--line);
  border-radius: 20px;
  background: rgba(255, 255, 255, 0.76);
  box-shadow: 0 10px 28px rgba(28, 26, 24, 0.06);
}

.dashboard-hero-stat {
  min-height: 132px;
  padding: 20px;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  overflow: hidden;
  position: relative;
}

.dashboard-hero-stat::after {
  content: "";
  position: absolute;
  inset: auto 18px 18px auto;
  width: 52px;
  height: 52px;
  border-radius: 50%;
  opacity: 0.16;
  background: currentColor;
}

.dashboard-hero-stat span,
.dashboard-highlight-label {
  color: var(--muted);
  font-size: 13px;
}

.dashboard-hero-stat strong,
.dashboard-highlight-value {
  font-size: 32px;
  line-height: 1;
  font-weight: 700;
  color: var(--ink);
}

.dashboard-hero-stat small {
  position: relative;
  z-index: 1;
  color: var(--muted);
  font-size: 12px;
  letter-spacing: 0.02em;
}

.dashboard-hero-stat.tone-accent { color: var(--accent); }
.dashboard-hero-stat.tone-olive { color: var(--olive); }
.dashboard-hero-stat.tone-soft { color: #8f5f18; }
.dashboard-hero-stat.tone-ink { color: var(--ink); }
.dashboard-hero-stat.tone-accent strong { color: var(--accent); }
.dashboard-hero-stat.tone-olive strong { color: var(--olive); }
.dashboard-hero-stat.tone-soft strong { color: #8f5f18; }

.dashboard-highlights {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 16px;
}

.dashboard-highlight-card {
  padding: 18px 20px;
  position: relative;
  overflow: hidden;
}

.dashboard-highlight-card::before {
  content: "";
  position: absolute;
  inset: 0 auto auto 0;
  width: 100%;
  height: 4px;
  background: rgba(28, 26, 24, 0.08);
}

.dashboard-highlight-card.tone-accent::before { background: linear-gradient(90deg, var(--accent), #df8762); }
.dashboard-highlight-card.tone-olive::before { background: linear-gradient(90deg, var(--olive), #78916a); }
.dashboard-highlight-card.tone-ink::before { background: linear-gradient(90deg, #1c1a18, #6f655d); }
.dashboard-highlight-card.tone-soft::before { background: linear-gradient(90deg, #c88f36, #edd39f); }

.dashboard-highlight-eyebrow {
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.14em;
  font-size: 10px;
  margin-bottom: 12px;
}

.dashboard-highlight-note {
  margin-top: 12px;
  color: var(--muted);
  font-size: 13px;
}

.dashboard-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.1fr) minmax(360px, 0.9fr);
  gap: 20px;
}

.dashboard-grid-bottom {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.compact-head {
  margin-bottom: 16px;
}

.dashboard-trend {
  display: grid;
  gap: 16px;
}

.dashboard-trend-chart-card {
  border: 1px solid rgba(28, 26, 24, 0.08);
  border-radius: 22px;
  background:
    linear-gradient(180deg, rgba(255,255,255,0.84), rgba(247,243,235,0.76));
  padding: 18px 18px 12px;
}

.dashboard-trend-chart-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 14px;
  margin-bottom: 14px;
}

.dashboard-trend-canvas {
  width: 100%;
  min-height: 248px;
}

.dashboard-trend-svg {
  width: 100%;
  height: 248px;
  overflow: visible;
}

.dashboard-trend-grid-row line {
  stroke: rgba(28, 26, 24, 0.1);
  stroke-dasharray: 4 6;
}

.dashboard-trend-grid-row text,
.dashboard-trend-axis-label {
  color: var(--muted);
  fill: rgba(111, 101, 93, 0.85);
  font-size: 11px;
  font-family: "Manrope", sans-serif;
}

.dashboard-trend-area {
  stroke: none;
}

.dashboard-trend-area.created {
  fill: url(#dashboardCreatedFill);
}

.dashboard-trend-area.resolved {
  fill: url(#dashboardResolvedFill);
}

.dashboard-trend-line {
  fill: none;
  stroke-width: 3;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.dashboard-trend-line.created {
  stroke: var(--accent);
}

.dashboard-trend-line.resolved {
  stroke: var(--olive);
}

.dashboard-trend-point {
  stroke: rgba(255,255,255,0.96);
  stroke-width: 2.5;
}

.dashboard-trend-point.created {
  fill: var(--accent);
}

.dashboard-trend-point.resolved {
  fill: var(--olive);
}

.dashboard-trend-summary {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
}

.dashboard-trend-summary-card {
  padding: 16px;
  border-radius: 18px;
  border: 1px solid rgba(28, 26, 24, 0.08);
  background: rgba(255, 255, 255, 0.7);
}

.dashboard-trend-summary-card span {
  display: block;
  color: var(--muted);
  font-size: 12px;
  margin-bottom: 10px;
}

.dashboard-trend-summary-card strong {
  display: block;
  font-size: 24px;
  line-height: 1.1;
}

.dashboard-trend-summary-card small {
  display: block;
  color: var(--muted);
  font-size: 12px;
  margin-top: 8px;
}

.dashboard-trend-legend {
  display: flex;
  flex-wrap: wrap;
  gap: 18px;
  color: var(--muted);
  font-size: 12px;
}

.dashboard-dot {
  width: 10px;
  height: 10px;
  border-radius: 999px;
  display: inline-block;
  margin-right: 8px;
}

.dashboard-dot.created {
  background: var(--accent);
}

.dashboard-dot.resolved {
  background: var(--olive);
}

.dashboard-breakdowns {
  display: grid;
  gap: 14px;
}

.dashboard-breakdown-card {
  padding: 18px 20px;
}

.dashboard-breakdown-title {
  font-weight: 700;
  margin-bottom: 12px;
}

.dashboard-breakdown-row {
  padding: 10px 0;
  border-top: 1px dashed rgba(28, 26, 24, 0.1);
  color: var(--muted);
}

.dashboard-breakdown-row-main {
  width: 100%;
}

.dashboard-breakdown-row-top {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 8px;
}

.dashboard-breakdown-meter {
  width: 100%;
  height: 8px;
  border-radius: 999px;
  overflow: hidden;
  background: rgba(28, 26, 24, 0.08);
}

.dashboard-breakdown-meter span {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: linear-gradient(90deg, var(--accent), #df8762);
}

.dashboard-breakdown-row:first-of-type {
  border-top: 0;
  padding-top: 0;
}

.dashboard-feed {
  display: grid;
  gap: 14px;
}

.dashboard-feed-card {
  padding: 18px 20px;
}

.dashboard-feed-card.warning {
  border-color: rgba(175, 62, 45, 0.22);
  background: rgba(255, 247, 242, 0.85);
}

.dashboard-feed-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
  margin-bottom: 10px;
}

.dashboard-feed-text {
  margin-top: 10px;
  color: var(--ink);
  line-height: 1.6;
}

.dashboard-pill {
  display: inline-flex;
  align-items: center;
  min-height: 28px;
  padding: 0 10px;
  border-radius: 999px;
  background: rgba(68, 84, 61, 0.1);
  color: var(--olive);
  font-size: 12px;
  font-weight: 700;
}

.dashboard-pill.open,
.dashboard-pill.processing {
  background: rgba(175, 62, 45, 0.12);
  color: var(--accent);
}

.dashboard-pill.resolved {
  background: rgba(68, 84, 61, 0.12);
  color: var(--olive);
}

.dashboard-pill.ignored,
.dashboard-pill.failed {
  background: rgba(28, 26, 24, 0.09);
  color: var(--ink);
}

.add-tab-btn span {
  font-size: 16px;
  line-height: 1;
}

.add-tab-btn small {
  display: inline;
  font-size: 12px;
  letter-spacing: 0.02em;
}

.user-meta {
  display: flex;
  align-items: center;
  gap: 10px;
  font-size: 13px;
}

.user-meta span {
  font-weight: 700;
  color: var(--accent-deep);
}

.user-role-pill {
  display: inline-flex;
  align-items: center;
  min-height: 34px;
  padding: 6px 12px;
  border-radius: 999px;
  border: 1px solid rgba(175, 62, 45, 0.18);
  background: rgba(255, 255, 255, 0.82);
}

.header-actions {
  display: flex;
  align-items: center;
  gap: 12px;
  flex-shrink: 0;
}

#tenant-workspace .header-actions {
  min-height: var(--tenant-header-control-height);
  align-self: center;
}

.account-menu {
  position: relative;
}

.account-menu summary {
  list-style: none;
}

.account-menu summary::-webkit-details-marker {
  display: none;
}

.account-menu-trigger {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  min-height: 40px;
  padding: 4px 8px 4px 4px;
  border-radius: 999px;
  cursor: pointer;
  user-select: none;
  transition: background 0.2s ease;
}

#tenant-workspace .account-menu-trigger {
  min-height: var(--tenant-header-control-height);
}

.account-menu-trigger:hover,
.account-menu[open] .account-menu-trigger {
  background: rgba(175, 62, 45, 0.08);
}

.account-menu-caret {
  color: var(--muted);
  font-size: 12px;
  transition: transform 0.2s ease;
}

.account-menu[open] .account-menu-caret {
  transform: rotate(180deg);
}

.account-menu-list {
  position: absolute;
  top: calc(100% + 10px);
  right: 0;
  min-width: 190px;
  padding: 8px;
  border-radius: 16px;
  border: 1px solid var(--line);
  background: rgba(251, 248, 241, 0.98);
  box-shadow: 0 18px 48px rgba(28, 26, 24, 0.14);
  backdrop-filter: blur(18px);
  display: flex;
  flex-direction: column;
  gap: 4px;
  z-index: 120;
}

.account-menu-item {
  width: 100%;
  border: 0;
  background: transparent;
  color: var(--ink);
  text-align: left;
  padding: 10px 12px;
  border-radius: 12px;
  cursor: pointer;
  font-size: 14px;
  font-weight: 600;
  transition: background 0.2s ease, color 0.2s ease;
}

.account-menu-item:hover {
  background: rgba(28, 26, 24, 0.05);
}

.account-menu-item.danger {
  color: var(--accent-deep);
}

.account-menu-item.danger:hover {
  background: rgba(175, 62, 45, 0.08);
}

.tabbar {
  display: inline-flex;
  gap: 8px;
  padding: 6px;
  background: rgba(28, 26, 24, 0.03);
  border-radius: 999px;
  margin-bottom: 24px;
  width: fit-content;
  max-width: 100%;
  overflow-x: auto;
  overflow-y: hidden;
  scrollbar-width: none;
  flex-wrap: nowrap;
  white-space: nowrap;
}

.tab {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 0;
  background: transparent;
  color: var(--muted);
  min-height: calc(var(--tenant-header-control-height) - 8px);
  padding: 0 20px;
  border-radius: 999px;
  font-size: 14px;
  font-weight: 700;
  line-height: 1;
  cursor: pointer;
  transition: all 0.2s;
  box-sizing: border-box;
}

.tab.active {
  background: var(--accent);
  color: #fff9f5;
  box-shadow: 0 4px 12px rgba(175, 62, 45, 0.2);
}

.tab-panel { display: none; width: 100%; }
.tab-panel.active { display: block; }

.visually-hidden {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

.knowledge-panel-shell {
  display: flex;
  flex-direction: column;
  gap: 0;
  padding-top: 68px;
  position: relative;
}

.persona-knowledge-tabbar-shell {
  position: fixed;
  top: var(--tenant-subtab-fixed-top);
  left: 50%;
  transform: translateX(-50%);
  z-index: 109;
  width: min(calc(100vw - 80px), 1400px);
  padding: 0;
  margin-top: 0;
}

.persona-knowledge-tabbar-shell.floating-under-tenant-topbar {
  position: static;
  top: auto;
  left: auto;
  transform: none;
  width: 100%;
  max-width: 1480px;
  padding: 10px 14px 0;
  margin: 0 auto;
  z-index: auto;
}

.persona-knowledge-tabs {
  width: fit-content;
  margin-bottom: 0;
  align-self: flex-start;
  flex-shrink: 0;
  padding: 7px;
  background: rgba(247, 242, 233, 0.72);
  border: 1px solid rgba(28, 26, 24, 0.06);
  box-shadow: 0 14px 32px rgba(71, 49, 28, 0.08);
  backdrop-filter: blur(18px);
  -webkit-backdrop-filter: blur(18px);
}

.persona-knowledge-context {
  margin-top: 18px;
  min-width: 0;
  display: flex;
  align-items: flex-start;
  justify-content: flex-start;
  gap: 10px;
  flex-wrap: wrap;
}

.persona-knowledge-context-meta {
  white-space: nowrap;
  flex-shrink: 0;
}

.persona-knowledge-context-copy {
  flex: 1 1 480px;
  color: var(--muted);
  font-size: 13px;
  line-height: 1.6;
  text-align: left;
}

.knowledge-layout {
  display: grid;
  grid-template-columns: minmax(340px, 0.92fr) minmax(480px, 1.08fr);
  gap: 24px;
  align-items: stretch;
  min-height: calc(100vh - 136px);
}

.knowledge-mobile-switcher {
  display: none;
}

.knowledge-editor-back-btn {
  display: none;
}

.knowledge-mobile-hidden {
  display: none !important;
}

.knowledge-browser-panel > .section-head,
.editor-panel > .section-head {
  flex: 0 0 auto;
}

.editor-top-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 12px;
  margin-bottom: 12px;
}

.knowledge-list-head {
  display: flex;
  align-items: flex-start;
  justify-content: flex-end;
  gap: 16px;
}

.knowledge-list-head-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 14px;
  min-width: 0;
}

.knowledge-list-head-copy {
  max-width: min(720px, calc(100% - 56px));
  margin: 0;
}

.knowledge-browser-panel > .knowledge-library-shell {
  flex: 1;
  display: flex;
  flex-direction: column;
  height: 100%;
  min-height: 0;
}

.knowledge-browser-panel,
.editor-panel {
  height: calc(100vh - 136px);
  min-height: 780px;
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.editor-panel {
  position: sticky;
  top: 76px;
  align-self: start;
  overflow-y: auto;
  overscroll-behavior: contain;
}

.knowledge-reply-test-fab {
  position: fixed;
  right: 16px;
  bottom: 18px;
  z-index: 140;
  width: 60px;
  min-height: 112px;
  padding: 12px 8px 14px;
  border: 0;
  border-radius: 28px;
  background:
    linear-gradient(180deg, #3f7cf6 0%, #3298fb 58%, #33b2ff 100%);
  box-shadow:
    0 18px 34px rgba(44, 132, 255, 0.24),
    inset 0 1px 0 rgba(255, 255, 255, 0.24);
  color: #ffffff;
  font-size: 14px;
  font-weight: 700;
  letter-spacing: 0.05em;
  cursor: pointer;
  transition: transform 0.2s ease, box-shadow 0.2s ease, opacity 0.2s ease;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: flex-start;
  gap: 10px;
}

.knowledge-reply-test-fab:hover {
  transform: translateY(-2px);
  box-shadow:
    0 22px 42px rgba(44, 132, 255, 0.3),
    inset 0 1px 0 rgba(255, 255, 255, 0.28);
}

.knowledge-reply-test-fab:disabled {
  opacity: 0.55;
  cursor: not-allowed;
  transform: none;
}

.knowledge-reply-test-fab-icon {
  position: relative;
  width: 36px;
  height: 36px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}

.knowledge-reply-test-fab-icon-bubble {
  position: relative;
  width: 32px;
  height: 28px;
  border-radius: 14px;
  background: rgba(255, 255, 255, 0.92);
  box-shadow: 0 6px 16px rgba(19, 89, 201, 0.16);
}

.knowledge-reply-test-fab-icon-bubble::after {
  content: "";
  position: absolute;
  left: 7px;
  bottom: -4px;
  width: 10px;
  height: 10px;
  border-radius: 3px;
  background: rgba(255, 255, 255, 0.92);
  transform: rotate(45deg);
}

.knowledge-reply-test-fab-icon-bubble span {
  position: absolute;
  left: 9px;
  right: 9px;
  height: 3px;
  border-radius: 999px;
  background: #5b7df5;
}

.knowledge-reply-test-fab-icon-bubble span:first-child {
  top: 9px;
}

.knowledge-reply-test-fab-icon-bubble span:last-child {
  top: 15px;
  right: 13px;
}

.knowledge-reply-test-fab-icon-spark {
  position: absolute;
  right: 0;
  bottom: 2px;
  width: 11px;
  height: 11px;
  background: #9ef5ff;
  clip-path: polygon(50% 0%, 63% 37%, 100% 50%, 63% 63%, 50% 100%, 37% 63%, 0% 50%, 37% 37%);
  box-shadow: 0 0 10px rgba(158, 245, 255, 0.65);
}

.knowledge-reply-test-fab-label {
  pointer-events: none;
  writing-mode: vertical-rl;
  text-orientation: upright;
  line-height: 1;
}

.knowledge-reply-test-dialog-card {
  width: min(92vw, 760px);
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.knowledge-reply-test-store-meta {
  padding: 12px 14px;
  border-radius: 16px;
  border: 1px solid rgba(68, 84, 61, 0.14);
  background: rgba(255, 255, 255, 0.7);
  color: var(--muted);
  font-size: 13px;
}

.knowledge-reply-test-messages {
  display: flex;
  flex-direction: column;
  gap: 12px;
  min-height: 320px;
  max-height: min(52vh, 560px);
  padding: 6px 4px 6px 0;
  overflow-y: auto;
}

.knowledge-reply-test-bubble {
  display: flex;
  flex-direction: column;
  gap: 6px;
  max-width: min(100%, 620px);
  padding: 14px 16px;
  border-radius: 20px;
  border: 1px solid rgba(28, 26, 24, 0.08);
  box-shadow: 0 16px 34px rgba(71, 49, 28, 0.08);
}

.knowledge-reply-test-bubble[data-role="buyer"] {
  align-self: flex-end;
  background: linear-gradient(135deg, rgba(175, 62, 45, 0.13), rgba(223, 135, 98, 0.08));
}

.knowledge-reply-test-bubble[data-role="assistant"] {
  align-self: flex-start;
  background: rgba(255, 255, 255, 0.9);
}

.knowledge-reply-test-bubble[data-role="system"] {
  align-self: center;
  width: 100%;
  max-width: 100%;
  background: rgba(68, 84, 61, 0.08);
  border-style: dashed;
  box-shadow: none;
}

.knowledge-reply-test-bubble-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  color: var(--muted);
  font-size: 12px;
}

.knowledge-reply-test-bubble-head strong {
  color: var(--ink);
  font-size: 13px;
}

.knowledge-reply-test-bubble-text {
  margin: 0;
  color: var(--ink);
  font-size: 14px;
  line-height: 1.7;
  white-space: pre-wrap;
  word-break: break-word;
}

.knowledge-reply-test-actions {
  justify-content: space-between;
}

.member-list {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(320px, 1fr));
  gap: 20px;
}

.member-card {
  display: flex;
  flex-direction: column;
  padding: 20px;
  border-radius: var(--radius-md);
  background: #fff;
  border: 1px solid var(--line);
  transition: all 0.2s;
  gap: 18px;
  position: relative;
}

.member-card:hover { transform: translateY(-2px); box-shadow: 0 8px 24px rgba(0,0,0,0.05); }

.member-main {
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.member-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
}

.member-info {
  min-width: 0;
  flex: 1;
}

.member-side {
  display: flex;
  align-items: flex-start;
  justify-content: flex-end;
  flex-shrink: 0;
}

.member-meta-list {
  display: flex;
  flex-direction: column;
  gap: 6px;
  min-width: 0;
}

.member-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: flex-start;
  gap: 10px;
  padding-top: 2px;
}

.member-actions .ghost-btn,
.member-actions .danger-btn {
  width: auto;
  min-width: 148px;
}

.member-actions .ghost-btn[data-member-action="clone-store"] {
  min-width: 240px;
}

.member-name,
.member-email,
.member-meta-list .meta-line {
  overflow-wrap: anywhere;
  word-break: break-word;
}

@media (max-width: 820px) {
  .member-head {
    flex-direction: column;
    align-items: flex-start;
  }

  .member-side {
    justify-content: flex-start;
  }

  .member-actions .ghost-btn,
  .member-actions .danger-btn {
    width: 100%;
    min-width: 0;
  }
}

.tenant-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(320px, 1fr));
  gap: 24px;
}

.tenant-main-card {
  padding: 32px;
  background: #fff;
  border-radius: var(--radius-md);
  border: 1px solid var(--line);
  transition: all 0.3s cubic-bezier(0.16, 1, 0.3, 1);
  cursor: pointer;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.tenant-main-card:hover {
  transform: translateY(-4px);
  box-shadow: 0 20px 48px rgba(0,0,0,0.06);
  border-color: var(--accent);
}

.tenant-main-card h4 {
  margin: 0;
  font-size: 22px;
  font-family: "Cormorant Garamond", serif;
  font-weight: 700;
}

.empty-card {
  padding: 60px;
  text-align: center;
  color: var(--muted);
  background: rgba(28, 26, 24, 0.02);
  border: 1px dashed var(--line-strong);
  border-radius: var(--radius-md);
  font-size: 14px;
}

.inline-actions {
  display: flex;
  align-items: center;
  gap: 12px;
  flex-wrap: wrap;
}

.section-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 18px;
}

.section-head h3 {
  margin: 6px 0 0;
  font-size: 18px;
  line-height: 1.2;
}

.eyebrow {
  margin: 0;
  font-size: 11px;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--muted);
}

.meta-line {
  font-size: 13px;
  color: var(--muted);
}

.field-note-card {
  justify-content: center;
  min-height: 100%;
  padding: 16px 18px;
  border-radius: 18px;
  border: 1px dashed rgba(68, 84, 61, 0.18);
  background: rgba(68, 84, 61, 0.04);
}

.field-note-card .meta-line {
  line-height: 1.7;
}

.store-setup-guide {
  margin-bottom: 18px;
  padding: 18px 20px;
  border-radius: 18px;
  border: 1px solid rgba(175, 62, 45, 0.18);
  background:
    linear-gradient(135deg, rgba(175, 62, 45, 0.09), rgba(223, 135, 98, 0.04)),
    rgba(255, 250, 244, 0.96);
  box-shadow: 0 12px 28px rgba(175, 62, 45, 0.08);
}

.store-setup-guide-knowledge {
  margin-bottom: 16px;
}

.store-setup-guide-head {
  display: flex;
  flex-direction: column;
  gap: 4px;
  margin-bottom: 8px;
}

.store-setup-guide-head h4 {
  margin: 0;
  font-size: 18px;
}

.store-setup-guide-copy {
  margin: 0;
  color: var(--ink);
  line-height: 1.7;
  font-size: 14px;
}

.store-setup-guide-status {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  margin-top: 14px;
}

.store-setup-guide-pill {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 8px 12px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.78);
  border: 1px solid rgba(28, 26, 24, 0.1);
  color: var(--muted);
  font-size: 12px;
  font-weight: 700;
}

.store-setup-guide-pill strong {
  color: var(--ink);
  font-size: 12px;
}

.knowledge-summary-pill {
  display: inline-flex;
  align-items: center;
  min-height: 36px;
  padding: 8px 14px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.72);
  border: 1px solid rgba(175, 62, 45, 0.14);
  color: var(--accent-deep);
  font-weight: 700;
}

.search-row {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 12px;
  margin-bottom: 16px;
}

.knowledge-list {
  display: flex;
  flex-direction: column;
  flex: 1 1 auto;
  gap: 18px;
  min-height: 0;
  overflow-y: auto;
  padding-right: 4px;
}

.knowledge-type-explainer {
  margin: -2px 0 18px;
  padding: 14px 16px;
  border-radius: 18px;
  background: linear-gradient(135deg, rgba(175, 62, 45, 0.08), rgba(68, 84, 61, 0.06));
  color: var(--muted);
  font-size: 13px;
  line-height: 1.7;
}

.knowledge-library-shell {
  display: flex;
  flex-direction: column;
  height: 100%;
  min-height: 0;
}

.knowledge-list-head h4,
.knowledge-list-summary h4,
.knowledge-folder-section-head h5 {
  margin: 4px 0 0;
}

.knowledge-list-head h4,
.knowledge-list-summary h4 {
  font-size: 18px;
}

.knowledge-library-main {
  display: flex;
  flex-direction: column;
  flex: 1 1 auto;
  gap: 18px;
  min-width: 0;
  min-height: 0;
  overflow: hidden;
}

.knowledge-list-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 2px 2px 0;
  flex: 0 0 auto;
}

.knowledge-products-field[hidden] {
  display: none;
}

.knowledge-tree-toolbar-btn,
.knowledge-tree-inline-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 38px;
  height: 38px;
  border: 1px solid rgba(28, 26, 24, 0.1);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.8);
  color: var(--accent-deep);
  font-size: 28px;
  line-height: 1;
  cursor: pointer;
  transition: border-color 0.18s ease, background 0.18s ease, transform 0.18s ease;
}

.knowledge-tree-toolbar-btn:hover,
.knowledge-tree-inline-btn:hover {
  border-color: rgba(175, 62, 45, 0.28);
  background: rgba(175, 62, 45, 0.08);
  transform: translateY(-1px);
}

.knowledge-folder-menu {
  position: relative;
}

.knowledge-folder-menu summary {
  list-style: none;
}

.knowledge-folder-menu summary::-webkit-details-marker {
  display: none;
}

.knowledge-folder-menu-trigger {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 38px;
  height: 38px;
  border: 1px solid rgba(28, 26, 24, 0.1);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.8);
  cursor: pointer;
  transition: border-color 0.18s ease, background 0.18s ease, transform 0.18s ease;
}

.knowledge-folder-menu-trigger:hover {
  border-color: rgba(175, 62, 45, 0.28);
  background: rgba(175, 62, 45, 0.08);
  transform: translateY(-1px);
}

.knowledge-folder-menu-icon {
  position: relative;
  width: 16px;
  height: 16px;
}

.knowledge-folder-menu-icon::before,
.knowledge-folder-menu-icon::after {
  content: "";
  position: absolute;
  left: 2px;
  right: 2px;
  height: 2px;
  background: var(--accent-deep);
  border-radius: 999px;
}

.knowledge-folder-menu-icon::before {
  top: 4px;
  box-shadow: 0 6px 0 var(--accent-deep);
}

.knowledge-folder-menu-icon::after {
  top: 1px;
  width: 2px;
  left: 5px;
  height: 8px;
  box-shadow: 5px 6px 0 var(--accent-deep);
}

.knowledge-folder-menu-list {
  position: absolute;
  top: calc(100% + 6px);
  right: 0;
  z-index: 20;
  min-width: 116px;
  padding: 6px;
  border: 1px solid rgba(28, 26, 24, 0.1);
  border-radius: 14px;
  background: rgba(255, 252, 246, 0.98);
  box-shadow: 0 18px 30px rgba(71, 49, 28, 0.12);
}

.knowledge-folder-menu-item {
  width: 100%;
  min-height: 34px;
  border: 0;
  border-radius: 10px;
  background: transparent;
  color: var(--ink);
  text-align: left;
  padding: 0 10px;
  font-size: 13px;
  font-weight: 700;
  cursor: pointer;
}

.knowledge-folder-menu-item:hover {
  background: rgba(28, 26, 24, 0.05);
}

.knowledge-folder-menu-item.danger {
  color: var(--accent);
}

.knowledge-folder-menu-item:disabled {
  opacity: 0.45;
  cursor: not-allowed;
}

.compact-field {
  min-width: 220px;
  margin: 0;
}

.compact-field select {
  min-height: 42px;
}

.knowledge-folder-picker {
  display: flex;
  gap: 10px;
  align-items: center;
}

.knowledge-folder-picker select {
  flex: 1;
  min-width: 0;
}

.knowledge-list-summary {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 18px 20px;
  border-radius: 22px;
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.92), rgba(243, 233, 222, 0.9));
  border: 1px solid rgba(28, 26, 24, 0.08);
}

.knowledge-list-summary-text {
  color: var(--accent-deep);
  font-weight: 800;
  white-space: nowrap;
}

.knowledge-folder-tree {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.knowledge-folder-tree-group {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.knowledge-folder-tree-group.collapsed {
  gap: 0;
}

.knowledge-folder-tree-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 6px 8px 6px 4px;
  border-radius: 14px;
}

.knowledge-folder-tree-group.default .knowledge-folder-tree-row {
  background: rgba(59, 110, 255, 0.12);
}

.knowledge-folder-tree-main {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  min-width: 0;
}

.knowledge-folder-tree-toggle {
  width: 18px;
  height: 18px;
  margin-top: 4px;
  flex: 0 0 18px;
  padding: 0;
  border: 0;
  background: transparent;
  position: relative;
  cursor: pointer;
}

.knowledge-folder-tree-toggle::before {
  content: "";
  position: absolute;
  left: 5px;
  top: 4px;
  width: 0;
  height: 0;
  border-left: 6px solid rgba(28, 26, 24, 0.5);
  border-top: 5px solid transparent;
  border-bottom: 5px solid transparent;
  transition: transform 0.18s ease;
}

.knowledge-folder-tree-group:not(.collapsed) .knowledge-folder-tree-toggle::before {
  transform: rotate(90deg);
}

.knowledge-folder-tree-icon {
  position: relative;
  flex: 0 0 20px;
  width: 20px;
  height: 20px;
  margin-top: 3px;
  border-radius: 5px;
  border: 2px solid rgba(28, 26, 24, 0.48);
  opacity: 0.72;
  color: rgba(28, 26, 24, 0.48);
}

.knowledge-folder-tree-group.default .knowledge-folder-tree-icon {
  border-color: #2f63ff;
  background: #2fb344;
  opacity: 1;
  color: #fff;
}

.knowledge-folder-tree-icon::before,
.knowledge-folder-tree-icon::after {
  content: "";
  position: absolute;
  background: currentColor;
}

.knowledge-folder-tree-icon::before {
  inset: 3px;
  border-radius: 2px;
  border: 2px solid currentColor;
  background: transparent;
}

.knowledge-folder-tree-icon::after {
  left: 50%;
  top: 3px;
  bottom: 3px;
  width: 2px;
  transform: translateX(-50%);
  box-shadow: -4px 0 0 currentColor, 4px 0 0 currentColor;
}

.knowledge-folder-tree-copy {
  min-width: 0;
}

.knowledge-folder-tree-title-row {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

.knowledge-folder-tree-title-row h5 {
  margin: 0;
  font-size: 18px;
  line-height: 1.3;
}

.knowledge-folder-default-badge,
.knowledge-folder-tree-count {
  display: inline-flex;
  align-items: center;
  min-height: 24px;
  padding: 0 9px;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 800;
}

.knowledge-folder-default-badge {
  background: rgba(175, 62, 45, 0.1);
  color: var(--accent);
}

.knowledge-folder-tree-tools {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
  justify-content: flex-end;
}

.knowledge-folder-tree-count {
  background: rgba(28, 26, 24, 0.06);
  color: var(--accent-deep);
}

.knowledge-folder-tree-children {
  display: flex;
  flex-direction: column;
  gap: 14px;
  margin-left: 16px;
  margin-top: 18px;
  padding-left: 18px;
  border-left: 1px solid rgba(28, 26, 24, 0.09);
}

.knowledge-card-stack {
  display: flex;
  flex-direction: column;
  gap: 32px;
}

.knowledge-row-card {
  display: flex;
  flex-direction: column;
  gap: 10px;
  width: 100%;
  padding: 14px 16px;
  border-radius: 18px;
  border: 1px solid rgba(28, 26, 24, 0.08);
  background: rgba(255, 255, 255, 0.84);
  text-align: left;
  cursor: pointer;
  transition: transform 0.18s ease, box-shadow 0.18s ease, border-color 0.18s ease;
}

.knowledge-row-card:hover {
  transform: translateY(-1px);
  border-color: rgba(175, 62, 45, 0.22);
  box-shadow: 0 18px 34px rgba(71, 49, 28, 0.08);
}

.knowledge-row-card.active {
  border-color: rgba(175, 62, 45, 0.32);
  box-shadow: 0 22px 40px rgba(175, 62, 45, 0.12);
}

.knowledge-row-card.disabled {
  background: rgba(244, 239, 230, 0.8);
  border-style: dashed;
}

.knowledge-row-top,
.knowledge-row-meta {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  flex-wrap: wrap;
}

.knowledge-row-folder-badge,
.knowledge-row-status {
  display: inline-flex;
  align-items: center;
  min-height: 28px;
  padding: 0 10px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 700;
}

.knowledge-row-folder-badge {
  background: rgba(68, 84, 61, 0.1);
  color: var(--olive);
}

.knowledge-row-status.enabled {
  background: rgba(68, 84, 61, 0.12);
  color: var(--olive);
}

.knowledge-row-status.disabled {
  background: rgba(111, 101, 93, 0.1);
  color: var(--muted);
}

.knowledge-row-title strong {
  display: block;
  font-size: 16px;
  line-height: 1.35;
}

.knowledge-row-description {
  margin: 0;
  color: var(--muted);
  font-size: 13px;
  line-height: 1.65;
}

.knowledge-row-meta span {
  color: var(--muted);
  font-size: 12px;
}

.editor-head-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 12px;
  flex-wrap: wrap;
}

.toggle-chip {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  padding: 10px 12px;
  border-radius: 18px;
  border: 1px solid rgba(68, 84, 61, 0.18);
  background: rgba(68, 84, 61, 0.08);
}

.toggle-chip.disabled {
  border-color: rgba(111, 101, 93, 0.18);
  background: rgba(111, 101, 93, 0.08);
}

.toggle-chip-label {
  font-size: 12px;
  font-weight: 700;
  color: var(--ink);
}

.ticket-settings-top {
  display: grid;
  grid-template-columns: repeat(2, minmax(260px, 1fr));
  gap: 14px;
  align-items: stretch;
  margin-bottom: 18px;
}

.dialog {
  width: min(92vw, 760px);
  max-width: 760px;
  max-height: calc(100vh - 40px);
  margin: auto;
  padding: 0;
  border: 0;
  background: transparent;
  overflow: visible;
}

.dialog::backdrop {
  background: rgba(20, 16, 12, 0.3);
  backdrop-filter: blur(6px);
  -webkit-backdrop-filter: blur(6px);
}

.dialog-card {
  width: min(100%, 520px);
  max-height: calc(100vh - 56px);
  overflow-y: auto;
  margin: 0;
  padding: 24px 24px 22px;
  border: 1px solid rgba(28, 26, 24, 0.1);
  border-radius: 28px;
  background: linear-gradient(180deg, rgba(255, 251, 246, 0.98), rgba(248, 243, 235, 0.98));
  box-shadow: 0 32px 80px rgba(71, 49, 28, 0.22);
}

.dialog-card.wide-dialog {
  width: min(92vw, 660px);
}

.dialog-card.form-dialog {
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.dialog-card.form-dialog .section-head {
  margin-bottom: 2px;
}

.dialog-card.form-dialog .inline-actions {
  margin-top: 6px;
  position: sticky;
  bottom: -22px;
  padding-top: 14px;
  background: linear-gradient(180deg, rgba(248, 243, 235, 0), rgba(248, 243, 235, 0.94) 24%, rgba(248, 243, 235, 0.98) 100%);
}

.dialog-card.form-dialog .settings-toggle-card {
  width: 100%;
}

.dialog-card.form-dialog .field,
.dialog-card.form-dialog .settings-toggle-card {
  margin: 0;
}

@media (max-width: 720px) {
  .dialog {
    width: min(96vw, 680px);
    max-height: calc(100vh - 20px);
  }

  .dialog-card {
    width: 100%;
    max-height: calc(100vh - 28px);
    padding: 20px 18px 18px;
    border-radius: 24px;
  }

  .dialog-card.wide-dialog {
    width: 100%;
  }
}

.settings-toggle-card {
  justify-content: space-between;
  min-height: 92px;
  padding: 16px 18px;
  border-radius: 20px;
  background: rgba(255, 255, 255, 0.88);
}

.settings-select-card {
  display: flex;
  flex-direction: column;
  justify-content: flex-start;
  min-height: auto;
  padding-top: 14px;
  padding-bottom: 14px;
  gap: 8px;
}

.settings-select-row {
  display: grid;
  grid-template-columns: 96px minmax(0, 1fr);
  align-items: center;
  gap: 14px;
  margin: 0;
}

.settings-select-label {
  margin: 0;
  font-size: 13px;
  font-weight: 700;
  color: var(--muted);
}

.settings-toggle-card > span:first-child {
  display: flex;
  flex-direction: column;
  gap: 6px;
  min-width: 0;
}

.settings-toggle-note {
  display: block;
  font-size: 12px;
  line-height: 1.6;
  color: var(--muted);
  font-weight: 500;
}

.ticket-settings-grid {
  align-items: stretch;
}

.store-ticket-toolbar {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
  align-items: flex-end;
  margin-bottom: 18px;
}

.store-ticket-toggle {
  justify-content: space-between;
  width: 100%;
  min-height: 48px;
  padding: 10px 16px;
  border-radius: 20px;
  background: rgba(255, 255, 255, 0.82);
  box-sizing: border-box;
}

.store-ticket-toggle-field {
  min-width: 220px;
  display: flex;
  flex-direction: column;
  justify-content: flex-end;
  margin: 0;
}

.store-ticket-toggle-field > span {
  margin-bottom: 8px;
}

.admin-table-shell {
  border: 1px solid rgba(28, 26, 24, 0.08);
  border-radius: 22px;
  background: rgba(255, 255, 255, 0.82);
  overflow: hidden;
}

.admin-table-responsive {
  overflow-x: auto;
}

.admin-table {
  width: 100%;
  border-collapse: collapse;
  min-width: 880px;
}

.admin-table th,
.admin-table td {
  padding: 16px 18px;
  text-align: left;
  border-bottom: 1px solid rgba(28, 26, 24, 0.08);
  vertical-align: top;
}

.admin-table th {
  background: rgba(244, 239, 230, 0.82);
  color: var(--muted);
  font-size: 12px;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.admin-table tbody tr:hover {
  background: rgba(175, 62, 45, 0.04);
}

.admin-table tbody tr:last-child td {
  border-bottom: none;
}

.admin-ticket-main {
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.admin-ticket-main strong {
  font-size: 14px;
}

.empty-state-cell {
  padding: 42px 20px !important;
  text-align: center;
  color: var(--muted);
}

.admin-priority-pill,
.admin-ticket-status-pill {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 28px;
  padding: 0 12px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 700;
  white-space: nowrap;
}

.admin-priority-pill.high {
  background: rgba(175, 62, 45, 0.14);
  color: var(--accent-deep);
}

.admin-priority-pill.medium {
  background: rgba(68, 84, 61, 0.12);
  color: var(--olive);
}

.admin-priority-pill.low {
  background: rgba(28, 26, 24, 0.08);
  color: var(--muted);
}

.admin-ticket-status-pill.open {
  background: rgba(222, 184, 88, 0.18);
  color: #8a6412;
}

.admin-ticket-status-pill.processing {
  background: rgba(59, 130, 246, 0.14);
  color: #1f5da8;
}

.admin-ticket-status-pill.resolved {
  background: rgba(56, 161, 105, 0.16);
  color: #246b46;
}

.admin-ticket-status-pill.ignored {
  background: rgba(111, 101, 93, 0.12);
  color: var(--muted);
}

.admin-ticket-actions {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}

.ticket-detail-body {
  display: grid;
  gap: 18px;
}

.ticket-detail-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.ticket-detail-card {
  padding: 18px;
  border-radius: 20px;
  border: 1px solid rgba(28, 26, 24, 0.08);
  background: rgba(255, 255, 255, 0.84);
}

.ticket-detail-card strong,
.ticket-detail-section strong {
  display: block;
  margin-bottom: 10px;
  font-size: 14px;
}

.ticket-detail-meta {
  display: grid;
  gap: 10px;
}

.ticket-detail-meta-row {
  display: grid;
  grid-template-columns: 110px minmax(0, 1fr);
  gap: 12px;
  font-size: 13px;
  line-height: 1.6;
}

.ticket-detail-meta-row span:first-child {
  color: var(--muted);
  font-weight: 700;
}

.ticket-detail-section {
  padding: 18px;
  border-radius: 20px;
  border: 1px solid rgba(28, 26, 24, 0.08);
  background: rgba(255, 255, 255, 0.84);
}

.ticket-detail-pre {
  margin: 0;
  white-space: pre-wrap;
  word-break: break-word;
  line-height: 1.7;
  color: var(--ink);
  font-size: 13px;
}

.ticket-detail-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.ticket-detail-tag {
  display: inline-flex;
  align-items: center;
  min-height: 28px;
  padding: 0 12px;
  border-radius: 999px;
  background: rgba(68, 84, 61, 0.1);
  color: var(--olive);
  font-size: 12px;
  font-weight: 700;
}

.ticket-export-fields {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
  margin-top: 18px;
}

.ticket-export-option {
  margin: 0;
}

.admin-ticket-image-grid {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 10px;
}

.admin-ticket-image {
  width: 64px;
  height: 64px;
  border-radius: 14px;
  overflow: hidden;
  border: 1px solid rgba(28, 26, 24, 0.08);
  background: rgba(244, 239, 230, 0.42);
}

.admin-ticket-image img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.toggle-control {
  position: relative;
  width: 48px;
  height: 28px;
  display: inline-flex;
  align-items: center;
}

.toggle-control input {
  position: absolute;
  inset: 0;
  opacity: 0;
  margin: 0;
  cursor: pointer;
  z-index: 2;
}

.toggle-slider {
  width: 100%;
  height: 100%;
  border-radius: 999px;
  background: rgba(111, 101, 93, 0.35);
  position: relative;
  transition: background 0.22s ease;
}

.toggle-slider::after {
  content: '';
  position: absolute;
  top: 3px;
  left: 3px;
  width: 22px;
  height: 22px;
  border-radius: 50%;
  background: #fff;
  box-shadow: 0 4px 12px rgba(0,0,0,0.14);
  transition: transform 0.22s ease;
}

.toggle-control input:checked + .toggle-slider {
  background: linear-gradient(135deg, var(--olive), #6f8b5d);
}

.toggle-control input:checked + .toggle-slider::after {
  transform: translateX(20px);
}

.member-badge {
  padding: 4px 10px;
  border-radius: 6px;
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
}
.member-badge.tenant_admin { background: rgba(175, 62, 45, 0.1); color: var(--accent); }
.member-badge.tenant_staff { background: rgba(68, 84, 61, 0.1); color: var(--olive); }

/* --- Forms & Buttons --- */

.field { display: block; margin-bottom: 16px; }
.field span { display: block; margin-bottom: 8px; font-size: 13px; font-weight: 700; color: var(--muted); }
.field-grid-2 {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 16px;
}
.field-grid-3 {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 16px;
}
.panel-split {
  margin-top: 18px;
}
.compact-list .audit-card {
  padding: 14px 16px;
}
.status-stack {
  display: flex;
  flex-direction: column;
  gap: 10px;
  margin-bottom: 16px;
}
.audit-toolbar {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 14px;
  margin-bottom: 18px;
}
.audit-toolbar-actions {
  align-self: end;
  padding-bottom: 16px;
}
.stats-grid {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 12px;
  margin-bottom: 16px;
}
.stat-card {
  border: 1px solid var(--line-strong);
  border-radius: 16px;
  padding: 14px 16px;
  background: rgba(255, 252, 246, 0.86);
}
.stat-label {
  font-size: 12px;
  color: var(--muted);
  margin-bottom: 6px;
}
.stat-value {
  font-size: 22px;
  font-weight: 800;
  color: var(--ink);
}
.top-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 14px;
  margin-bottom: 18px;
}
.top-card {
  border: 1px solid var(--line-strong);
  border-radius: 18px;
  padding: 14px 16px;
  background: rgba(255, 252, 246, 0.86);
}
.top-card-title {
  font-size: 14px;
  font-weight: 800;
  margin-bottom: 10px;
}
.top-row {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  padding: 8px 0;
  border-top: 1px solid rgba(71, 49, 28, 0.08);
}
.top-row:first-of-type {
  border-top: 0;
  padding-top: 0;
}
.top-subject {
  font-weight: 700;
  word-break: break-all;
}
.top-count {
  color: var(--muted);
  white-space: nowrap;
}
.audit-list {
  display: flex;
  flex-direction: column;
  gap: 14px;
}
.audit-card {
  border: 1px solid var(--line-strong);
  border-radius: 18px;
  padding: 16px 18px;
  background: rgba(255, 252, 246, 0.86);
}
.audit-card.success {
  box-shadow: 0 10px 24px rgba(68, 84, 61, 0.08);
}
.audit-card.failed {
  box-shadow: 0 10px 24px rgba(175, 62, 45, 0.1);
  border-color: rgba(175, 62, 45, 0.25);
}
.audit-card-head {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: flex-start;
  margin-bottom: 10px;
}
.audit-title {
  font-size: 15px;
  font-weight: 700;
}
.audit-badge {
  padding: 6px 10px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 700;
  white-space: nowrap;
}
.audit-badge.success {
  background: rgba(68, 84, 61, 0.12);
  color: var(--olive);
}
.audit-badge.failed {
  background: rgba(175, 62, 45, 0.12);
  color: var(--accent);
}
.audit-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px 18px;
}
.audit-error {
  color: var(--accent);
}
@media (max-width: 1100px) {
  .audit-toolbar,
  .stats-grid,
  .top-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}
@media (max-width: 720px) {
  .audit-toolbar,
  .stats-grid,
  .top-grid,
  .audit-grid {
    grid-template-columns: 1fr;
  }
  .audit-toolbar-actions {
    padding-bottom: 0;
  }
  .top-row {
    flex-direction: column;
  }
}
.admin-services-list {
  display: flex;
  flex-direction: column;
  gap: 14px;
}
.admin-service-card {
  border: 1px solid var(--line-strong);
  border-radius: 18px;
  padding: 16px;
  background:
    linear-gradient(180deg, rgba(255,255,255,0.66), rgba(255,248,241,0.84)),
    radial-gradient(circle at top right, rgba(175, 62, 45, 0.08), transparent 30%);
  box-shadow: 0 12px 30px rgba(71, 49, 28, 0.06);
  transition: transform 0.18s ease, box-shadow 0.18s ease, border-color 0.18s ease;
}
.admin-service-card:hover {
  transform: translateY(-1px);
  border-color: rgba(175, 62, 45, 0.28);
  box-shadow: 0 18px 32px rgba(71, 49, 28, 0.1);
}
.admin-service-card.primary {
  border-color: rgba(175, 62, 45, 0.3);
}
.admin-service-head {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 14px;
}
.admin-service-head.compact {
  margin-bottom: 0;
}
.admin-service-order {
  width: 28px;
  height: 28px;
  flex: 0 0 28px;
  border-radius: 999px;
  background: var(--accent-soft);
  color: var(--accent);
  display: grid;
  place-items: center;
  font-size: 12px;
  font-weight: 800;
}
.admin-service-card.primary .admin-service-order {
  background: var(--accent);
  color: #fff;
}
.admin-service-name {
  flex: 1;
  min-width: 0;
}
.admin-service-tools {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}
.admin-service-body {
  display: grid;
  gap: 14px;
}
.admin-service-card.collapsed .admin-service-body {
  display: none;
}
.admin-service-summary {
  margin-top: 8px;
  color: var(--muted);
}
.admin-service-status {
  display: none;
  padding: 10px 12px;
  border-radius: 12px;
  border: 1px solid transparent;
  font-size: 13px;
  line-height: 1.5;
}
.admin-service-status.show {
  display: block;
}
.admin-service-status.testing {
  background: rgba(52, 116, 255, 0.08);
  border-color: rgba(52, 116, 255, 0.18);
  color: #2450a8;
}
.admin-service-status.ok {
  background: rgba(48, 138, 78, 0.1);
  border-color: rgba(48, 138, 78, 0.18);
  color: #21633a;
}
.admin-service-status.err {
  background: rgba(175, 62, 45, 0.1);
  border-color: rgba(175, 62, 45, 0.18);
  color: var(--accent);
}
.admin-service-collapse-btn {
  min-width: 40px;
}
.admin-service-icon-btn {
  min-width: 34px;
  height: 34px;
  border-radius: 10px;
  border: 1px solid var(--line);
  background: rgba(255,255,255,0.8);
  color: var(--ink);
  cursor: pointer;
  font-size: 13px;
  font-weight: 700;
  transition: all 0.18s ease;
}
.admin-service-icon-btn:hover {
  border-color: rgba(175, 62, 45, 0.28);
  color: var(--accent);
}
.admin-service-icon-btn.danger:hover {
  border-color: rgba(175, 62, 45, 0.4);
  background: rgba(175, 62, 45, 0.08);
}
.admin-service-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px 14px;
}
.admin-service-grid .field {
  margin-bottom: 0;
}
.admin-service-grid .field.full {
  grid-column: 1 / -1;
}
.admin-service-inline-toggles {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
  margin-top: 14px;
}
.admin-service-toggle {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 12px 14px;
  border-radius: 14px;
  border: 1px solid var(--line);
  background: rgba(255,255,255,0.72);
}
.admin-service-toggle .meta-line {
  margin-top: 4px;
}
.admin-service-preset {
  min-width: 170px;
}
.pwd-wrap {
  position: relative;
}
.pwd-wrap input {
  padding-right: 44px;
}
.pwd-toggle {
  position: absolute;
  right: 12px;
  top: 50%;
  transform: translateY(-50%);
  color: var(--muted);
  cursor: pointer;
  user-select: none;
  font-size: 13px;
}
input, select, textarea {
  width: 100%;
  border: 1px solid var(--line-strong);
  border-radius: var(--radius-sm);
  padding: 12px 16px;
  background: rgba(255, 251, 244, 0.9);
  color: var(--ink);
  font-size: 16px;
  line-height: 1.45;
  transition: border-color 0.2s;
}
input:focus, textarea:focus { outline: 0; border-color: var(--accent); }

#promptEditor,
#knowledgeContent,
#aiServicesEditor {
  font-size: 16px;
  line-height: 1.65;
}

.primary-btn {
  background: linear-gradient(135deg, var(--accent), #cf6d4f);
  color: #fff;
  border: 0;
  border-radius: 999px;
  padding: 12px 28px;
  font-size: 14px;
  font-weight: 700;
  cursor: pointer;
  transition: all 0.2s;
}
.ghost-btn {
  background: #fff;
  color: var(--ink);
  border: 1px solid var(--line);
  border-radius: 999px;
  padding: 10px 20px;
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
}
.danger-btn {
  background: rgba(175, 62, 45, 0.1);
  color: var(--accent);
  border: 0;
  border-radius: 999px;
  padding: 10px 20px;
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
}

.status-badge {
  padding: 6px 16px;
  background: var(--accent-deep);
  color: #fff;
  border-radius: 20px;
  font-size: 12px;
  font-weight: 700;
  position: fixed;
  bottom: 24px;
  left: 24px;
  z-index: 1000;
  box-shadow: 0 8px 32px rgba(127, 38, 25, 0.3);
}

/* --- Responsive --- */

@media (max-width: 1100px) {
  :root {
    --tenant-subtab-fixed-top: 132px;
  }
  #platform-workspace { padding-top: 94px; }
  #tenant-workspace { padding-top: 94px; }
  .workspace-content { padding: 16px 20px 22px; }
  #platform-workspace .workspace-header,
  #tenant-workspace .workspace-header { padding: 14px 20px 12px; }
  #platform-workspace .workspace-header,
  #tenant-workspace .workspace-header {
    min-height: 76px;
  }
  #tenant-workspace .workspace-header { padding: 12px 20px; min-height: 76px; }
  .platform-tabbar-shell,
  .tenant-tabbar-shell { padding: 14px 20px 0; }
  .knowledge-layout {
    grid-template-columns: 1fr;
    min-height: 0;
  }
  .knowledge-browser-panel,
  .editor-panel {
    height: auto;
    min-height: 0;
  }
  .persona-knowledge-tabbar-shell {
    position: fixed;
    width: calc(100vw - 40px);
  }
  .knowledge-list-head {
    justify-content: flex-start;
  }
  .knowledge-list-head-actions {
    width: 100%;
    align-items: flex-start;
    justify-content: flex-start;
    flex-wrap: wrap;
  }
  .knowledge-list-head-copy {
    max-width: 100%;
  }
  .persona-knowledge-context-copy {
    text-align: left;
  }
  .knowledge-editor-back-btn {
    display: inline-flex;
  }
  .knowledge-mobile-switcher {
    display: none;
  }
  .editor-panel {
    position: fixed;
    inset: 0;
    z-index: 120;
    margin: 0;
    border-radius: 0;
    border: 0;
    padding: 18px 16px 28px;
    overflow-y: auto;
    background:
      linear-gradient(180deg, rgba(251, 248, 241, 0.98), rgba(247, 243, 235, 1)),
      radial-gradient(circle at top right, rgba(175, 62, 45, 0.08), transparent 28%);
    box-shadow: none;
  }
  .editor-panel.knowledge-mobile-hidden {
    display: none !important;
  }
  .workspace-header { padding: 14px 20px; }
  .search-row { grid-template-columns: 1fr; }
}

@media (max-width: 900px) {
  #platform-workspace { padding-top: 164px; }
  #tenant-workspace { padding-top: 88px; }
  .dashboard-hero,
  .dashboard-grid,
  .dashboard-grid-bottom,
  .dashboard-highlights {
    grid-template-columns: 1fr;
  }
  .dashboard-trend-summary {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
  .ticket-settings-top {
    grid-template-columns: 1fr;
  }
  .store-ticket-toolbar {
    flex-direction: column;
  }
  .field-grid-2 {
    grid-template-columns: 1fr;
  }
  .field-grid-3 {
    grid-template-columns: 1fr;
  }
  .audit-grid {
    grid-template-columns: 1fr;
  }
  .admin-service-grid,
  .admin-service-inline-toggles {
    grid-template-columns: 1fr;
  }
  .admin-service-head {
    align-items: flex-start;
    flex-wrap: wrap;
  }
  .admin-service-tools {
    width: 100%;
  }

  body {
    background-attachment: scroll;
  }

  .workspace-header {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    grid-template-areas:
      "brand actions"
      "main main";
    align-items: center;
    gap: 10px 12px;
    padding: 16px 14px 14px;
  }

  #tenant-workspace .workspace-header,
  #platform-workspace .workspace-header {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    grid-template-areas:
      "brand actions"
      "main main";
    align-items: center;
    min-height: auto;
    padding: 12px 14px;
  }

  #tenant-workspace .brand-group,
  #platform-workspace .brand-group {
    grid-area: brand;
  }

  .platform-header-main,
  .tenant-header-main {
    grid-area: main;
    flex-direction: column;
    align-items: stretch;
    width: 100%;
    min-width: 0;
    height: auto;
    gap: 10px;
  }

  .platform-primary-nav,
  .tenant-primary-nav {
    width: 100%;
  }

  .store-switcher-anchor {
    width: 100%;
  }

  .store-switcher,
  .store-switcher-trigger {
    width: 100%;
    max-width: none;
  }

  .store-switcher-value-row {
    flex-wrap: wrap;
    gap: 8px;
  }

  .store-switcher-menu {
    width: 100%;
  }

  .search-row > *,
  .inline-actions > .primary-btn,
  .inline-actions > .ghost-btn,
  .inline-actions > .danger-btn {
    width: 100%;
  }

  .header-actions {
    grid-area: actions;
    width: auto;
    justify-self: end;
    align-self: start;
  }

  .user-meta {
    width: auto;
  }

  .user-meta {
    justify-content: flex-end;
  }

  .account-menu-list {
    right: 0;
    left: auto;
    min-width: 180px;
  }

  .workspace-content {
    padding: 14px 14px 22px;
  }

  #platform-workspace .workspace-header,
  #tenant-workspace .workspace-header {
    min-height: 60px;
    padding: 12px 14px 10px;
  }

  .platform-tabbar-shell,
  .tenant-tabbar-shell {
    padding: 12px 14px 0;
  }

  .knowledge-panel-shell {
    padding-top: 10px;
  }

  .persona-knowledge-tabbar-shell {
    position: static;
    top: auto;
    left: auto;
    transform: none;
    width: 100%;
    z-index: auto;
    padding-top: 0;
    margin-bottom: 12px;
    background: transparent;
  }

  .persona-knowledge-tabbar-shell.floating-under-tenant-topbar {
    padding: 8px 14px 0;
    margin-bottom: 0;
  }

  .panel {
    padding: 18px 16px;
    border-radius: 20px;
  }

  .tabbar {
    width: 100%;
    display: flex;
    border-radius: 999px;
    margin-bottom: 18px;
    padding: 5px;
  }

  .section-head,
  .editor-head-actions,
  .inline-actions {
    align-items: stretch;
  }

  .section-head,
  .search-row,
  .editor-head-actions {
    grid-template-columns: 1fr;
  }

  .section-head {
    display: grid;
  }

  .knowledge-row-card,
  .knowledge-list-summary {
    border-radius: 18px;
  }

  .knowledge-folder-tree-row {
    flex-direction: column;
    align-items: stretch;
  }

  .knowledge-folder-tree-title-row h5 {
    font-size: 17px;
  }

  .knowledge-folder-tree-children {
    margin-left: 10px;
    margin-top: 14px;
    padding-left: 12px;
  }

  .knowledge-folder-picker {
    flex-direction: column;
    align-items: stretch;
  }

  .knowledge-reply-test-fab {
    right: 12px;
    bottom: 14px;
    width: 56px;
    min-height: 106px;
    padding: 10px 7px 12px;
  }
}

@media (max-width: 640px) {
  .dashboard-hero-copy,
  .dashboard-hero-stat,
  .dashboard-highlight-card,
  .dashboard-breakdown-card,
  .dashboard-feed-card {
    padding: 16px;
  }
  .dashboard-hero-title {
    font-size: 30px;
  }
  .dashboard-hero-metrics {
    grid-template-columns: 1fr;
  }
  .dashboard-trend-chart-head {
    flex-direction: column;
  }
  .dashboard-trend-summary {
    grid-template-columns: 1fr;
  }
  .dashboard-trend-canvas {
    min-height: 220px;
  }
  .dashboard-trend-svg {
    height: 220px;
  }
}

@media (max-width: 600px) {
  .workspace-header {
    padding: 14px 12px 12px;
  }

  #platform-workspace .workspace-header,
  #tenant-workspace .workspace-header {
    min-height: 56px;
    padding: 10px 12px;
  }

  .knowledge-panel-shell {
    padding-top: 8px;
  }

  .knowledge-reply-test-dialog-card {
    gap: 14px;
  }

  .knowledge-reply-test-messages {
    min-height: 260px;
    max-height: 48vh;
  }

  .store-switcher-trigger {
    min-width: 0;
    padding-right: 12px;
  }

  .store-switcher-value {
    max-width: 100%;
  }

  .store-switcher-current-badge {
    max-width: 100%;
  }

  .workspace-content {
    padding: 12px 12px 20px;
  }

  .brand-mark.mini {
    width: 28px;
    height: 28px;
  }

  .knowledge-list-summary,
  .knowledge-row-card {
    padding: 16px;
  }

  .knowledge-row-top,
  .knowledge-row-meta,
  .knowledge-list-summary {
    align-items: flex-start;
    flex-direction: column;
  }

  .knowledge-mobile-switcher {
    top: 8px;
  }

  .tab {
    padding: 9px 14px;
    font-size: 13px;
  }

  .field span {
    font-size: 14px;
  }

  input,
  select,
  textarea,
  #promptEditor,
  #knowledgeContent,
  #aiServicesEditor {
    font-size: 16px;
  }

  #promptEditor,
  #knowledgeContent,
  #aiServicesEditor {
    line-height: 1.72;
  }

  .status-badge {
    left: 12px;
    right: 12px;
    bottom: 12px;
    width: auto;
  }
}